Privacy Policy
Last updated: January 2026
PT Aiyana Legal Bali Indonesia (“we”, “us”, or “our”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect personal data obtained through our website and related communication channels, in accordance with applicable Indonesian laws, including Law No. 27 of 2022 on Personal Data Protection (PDP Law).
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Data We Collect
We may collect and process the following types of personal data:
a. Data You Provide Voluntarily
Full name
Email address
Phone or WhatsApp number
Nationality (where relevant, e.g. visa services)
Inquiry details or messages submitted through contact forms, email, or messaging platforms
b. Automatically Collected Data
IP address
Browser type and device information
Website usage data (pages visited, time spent, referral sources)
This data is collected through cookies or similar technologies to improve website performance and user experience.
2. Purpose of Data Processing
Your personal data may be processed for the following purposes:
Responding to inquiries and consultation requests
Providing legal, corporate, visa, licensing, or notarial services
Communicating service updates or required documentation
Internal administration and record-keeping
Improving our website, services, and user experience
Fulfilling legal or regulatory obligations
We process personal data only to the extent necessary for these purposes.
3. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
Your consent
Performance of a contract or pre-contractual steps
Compliance with legal obligations
Legitimate business interests, provided such interests do not override your rights
4. Data Sharing and Disclosure
We do not sell or trade personal data.
Your personal data may be shared only when necessary with:
Government authorities (e.g. immigration, licensing bodies)
Licensed notaries (Notaris), lawyers, or professional consultants
Third-party service providers directly involved in delivering our services
All third parties are required to handle personal data securely and in compliance with applicable laws.
5. Data Storage and Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, misuse, loss, alteration, or disclosure.
Personal data is stored only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.
6. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
Analyze website traffic and performance
Improve user experience
Understand user interaction with content
You may adjust your browser settings to refuse cookies; however, some website features may not function properly as a result.
7. Your Rights as a Data Subject
In accordance with Indonesian PDP Law, you have the right to:
Access your personal data
Request correction or updating of inaccurate data
Request deletion of personal data (subject to legal obligations)
Withdraw consent for data processing
Object to certain data processing activities
Requests may be submitted using the contact details below. We may require verification of identity before processing requests.
8. Cross-Border Data Transfer
Where necessary, your personal data may be transferred or accessed outside Indonesia in connection with service delivery. Any such transfer will be conducted in compliance with applicable data protection laws and safeguards.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies separately.
10. Updates to This Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time to reflect legal, regulatory, or operational changes. Updates will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.
11. Contact Information
For questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:
PT Aiyana Legal Bali Indonesia
Phone:
+62 877 7688 8886
Email:
info@aiyanalegalbali.com
Address:
Jl. Batu Belig Br. Batu Belig Kangin No.88
Kerobokan Kelod, Kec. Kuta Utara
Denpasar, Bali 80361